Shipping & Returns

DELIVERY - We offer free delivery to Wangaratta 3677 customers, automatic at checkout.

SHIPPING - 
We offer free express shipping on orders over $70, orders under $70 flat rate express shipping fee $10. Orders will be dispatched and delivered on weekdays, excluding public holidays.

All orders are sent express post via Australia Post.
Allow 24-48 hours for us to process your order after it has been placed. Tracking numbers are emailed to you, with confirmation of your order being sent.

We do not accept responsibility for lost/stolen parcels once we have sent them.

PICK UP - You can select pick up at the checkout, pick up point is 64 Reid Street Wangaratta, Mini Folk Collective Store during there open hours.
Tuesday - Friday 10am - 5pm. 

REFUNDS & RETURNS - Due to the nature of our products we do not offer refunds, exchanges or returns for change of mind. If the product has a defect or is damaged, please email us at laluna-kids@outlook.com